Privacy policy
PRIVACY POLICY
Last Updated: 17 June 2026
Zuprosh Ventures Pvt Ltd, operating under the brand name YouLove ("YouLove", "Company", "we", "our", or "us"), respects your privacy and is committed to protecting the information that you share with us. This Privacy Policy describes how we collect, use, process, store, disclose and safeguard information when you access or use www.youlovecandy.com ("Website"), purchase products from us, communicate with us, or otherwise interact with our services.
By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use and disclosure of your information in accordance with the terms set out below.
CONSENT
By accessing the Website, creating an account, placing an order, subscribing to communications, participating in promotions, contacting us, or otherwise providing information to us, you consent to the collection, storage, processing, use and disclosure of your information in accordance with this Privacy Policy and applicable laws.
1. COMPANY INFORMATION
This Website is owned and operated by Zuprosh Ventures Pvt Ltd under the brand name YouLove. Registered Office: A 1202, Marvel Citrine, Near Nirmala Convent School,
Pune, Maharashtra 411014, India
Email: sidhant@brandsjar.com
Phone: +91 9769073083
2. INFORMATION WE COLLECT
We may collect information that identifies, relates to, describes or is reasonably capable of being associated with you. Such information may include your name, email address, mobile number, billing address, shipping address, account details, transaction information, customer support communications, product reviews, feedback and other information voluntarily provided by you.
We may also collect technical information such as IP address, browser type, operating system, device information, browsing activity, referral sources and interactions with our Website.
3. HOW WE COLLECT INFORMATION
Information may be collected directly from you when you create an account, place an order, subscribe to communications, contact customer support, participate in promotions, submit reviews or otherwise engage with our Website.
We may also collect information automatically through cookies, analytics tools, pixels, web beacons and similar technologies that help us understand user behaviour and improve our services.
4. HOW WE USE YOUR INFORMATION
We may use your information to process and fulfil orders, manage customer accounts, process payments, arrange deliveries, provide customer support, manage returns and refunds, improve our products and services, personalise your experience, conduct analytics, detect fraud, comply with legal obligations and communicate with you regarding your purchases.
Where permitted by law, we may also use information to provide updates, promotional offers, product recommendations and marketing communications.
FRAUD PREVENTION AND SECURITY MONITORING
We may use personal information and transaction related information to detect, investigate and prevent fraudulent transactions, unauthorised account access, payment disputes, abuse of promotional offers, security incidents, violations of our Terms and Conditions and other activities that may harm our business, customers or Website.
5. PAYMENT INFORMATION
Payments made through the Website are processed by authorised third party payment service providers.
We do not store complete debit card numbers, credit card numbers, UPI PINs, net banking credentials or other sensitive financial information on our servers. Payment information is processed in accordance with the privacy and security practices of the relevant payment gateway providers.
6. COOKIES AND TRACKING TECHNOLOGIES
The Website uses cookies, pixels and similar technologies to improve functionality, remember preferences, analyse Website traffic, measure advertising performance and enhance user experience.
These technologies help us understand how visitors interact with the Website and enable us to improve our products, services and marketing efforts.
Most web browsers allow users to control or disable cookies through browser settings. Certain features of the Website may not function properly if cookies are disabled.
7. ANALYTICS AND ADVERTISING
We may use analytics, advertising and marketing tools provided by third parties including Shopify, Google, Meta and other service providers.
These services may collect information relating to browsing behaviour, interactions with advertisements, device information and Website usage patterns through cookies and similar technologies.
Information collected through these tools may be used to measure campaign effectiveness, improve user experience, personalise content and deliver relevant advertisements across digital platforms.
8. DISCLOSURE OF INFORMATION
We may share your information with trusted third party service providers who assist us in operating our business, including payment processors, logistics partners, courier companies, technology providers, cloud hosting providers, analytics providers, marketing partners and customer support platforms.
We may also disclose information where required by law, court orders, governmental authorities, regulatory agencies or legal proceedings.
BUSINESS TRANSFERS
In the event of a merger, acquisition, investment, restructuring, financing transaction, sale of assets, change in ownership or other corporate transaction involving the Company, personal information may be transferred to the relevant successor entity, purchaser, investor or affiliated business as part of the transaction, subject to applicable legal requirements.
We do not sell your personal information to third parties.
9. DATA SECURITY
We maintain reasonable administrative, technical and organisational safeguards designed to protect personal information from unauthorised access, misuse, alteration, disclosure, loss or destruction.
While we take commercially reasonable measures to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information provided through the Website.
LIMITATION OF SECURITY LIABILITY
While we maintain commercially reasonable safeguards designed to protect personal information, no electronic transmission, storage system or security measure can be guaranteed to be completely secure. To the fullest extent permitted by law, the Company shall not be liable for unauthorised access, disclosure, alteration or destruction of information arising from circumstances beyond its reasonable control.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide products and services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud and enforce our agreements.
The duration for which information is retained may vary depending on the nature of the information, applicable legal requirements and legitimate business needs.
Information may continue to be retained after account closure, order completion or termination of the customer relationship where required for taxation, accounting, regulatory compliance, legal proceedings, dispute resolution, fraud prevention, enforcement of agreements or other legitimate business purposes.
11. YOUR RIGHTS
Subject to applicable laws, you may request access to the personal information we hold about you, request correction of inaccurate information, update your details, withdraw consent for certain processing activities or seek clarification regarding our handling of your information.
Requests may be submitted using the contact details provided in this Privacy Policy.
RESPONSE TO PRIVACY REQUESTS
The Company will endeavour to respond to reasonable requests within a commercially reasonable period, subject to verification requirements, applicable laws and operational limitations.
12. MARKETING COMMUNICATIONS
When you provide your email address, mobile number or other contact information, you may receive communications relating to your orders, customer support requests, account activity, promotional campaigns, special offers, product launches, newsletters and other marketing initiatives.
PERSONALISED RECOMMENDATIONS AND MARKETING
We may use information relating to your purchases, browsing behaviour, preferences and interactions with our Website to personalise content, recommend products, improve customer experiences and provide offers, promotions and communications that may be relevant to your interests.
You may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in such communications or by contacting us directly.
Even if you opt out of promotional communications, we may continue to send transactional and service related communications necessary for order fulfilment, customer support and account administration.
13. CHILDREN'S PRIVACY
The Website is not intended for use by individuals under the age of 18 without the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent. If we become aware that personal information relating to a child has been collected without appropriate authorisation, we may take reasonable steps to delete such information.
14. THIRD PARTY WEBSITES
The Website may contain links to third party websites, services or applications. We do not control and are not responsible for the privacy practices, content, security or policies of third party platforms. Users are encouraged to review the privacy policies of such third parties before providing personal information.
15. INTERNATIONAL DATA TRANSFERS
Certain service providers engaged by us may process or store information on servers located outside India. By using the Website, you acknowledge and consent to such transfers where necessary for the provision of services, subject to appropriate safeguards and applicable legal requirements.
16. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update, modify or amend this Privacy Policy at any time. Any revised version will be posted on the Website and shall become effective upon publication unless otherwise stated. Continued use of the Website following such updates shall constitute acceptance of the revised Privacy Policy.
17. GRIEVANCE OFFICER
If you have any questions, concerns or grievances regarding this Privacy Policy or the processing of your personal information, you may contact:
Grievance Officer : Sidhanth Kakar
Email: sidhant@brandsjar.com
Phone: +91 9769073083
Address: A 1202, Marvel Citrine, Near Nirmala Convent School, Pune, Maharashtra 411014,
India
18. CONTACT US
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Email: sidhant@brandsjar.com
Phone: +91 9769073083
Address: A 1202, Marvel Citrine, Near Nirmala Convent School, Pune, Maharashtra 411014,
India